Technogym Ride
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Frequently asked questions
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What do I need to activate my Technogym Ride?

To activate the Technogym Ride, you need the Technogym Account (username/password) created or used during the Technogym Ride purchasing process.

How to connect your Technogym Ride to internet?

To connect your Technogym Ride to internet first check that the Wi-Fi modem is turned on and correctly connected to internet. Then you can connect your Technogym Ride by going to the Setting section > General > Network > Settings. Now you can select your Wi-Fi name.

If you still have problems connecting your Technogym Ride to internet, these simple actions can help you: turn off your modem and then turn it back on, waiting until the connection is restored. Then, make sure to connect your Technogym Ride with the correct Wi-Fi network, verifying that the password entered is the right one.

How can I create an account to start using Technogym Ride?

Once you have received your Technogym Ride, you can log in with the same credentials of the Technogym ID you have created when you bought it. If you haven't bought it online, and therefore, you haven't created a Technogym ID yet, in this case you can create a new Technogym ID by simply turning on your equipment and following the proposed instructions on the interface.

Please remember that the first Technogym ID used on your Technogym Ride will be always considered as the Administrator of your Family Account.

How much space will Technogym Ride take up in my home?

Technogym Ride is only 642 mm wide and 1545 mm long. It easily fits in most rooms and home-gyms.

Can I add additional riders to my Technogym Ride?

Sure. You can insert additional riders to your Technogym Ride in two different ways:


  1. From the log-in page, by pressing on the "+" button;
  2. By going to Settings > Family > Manage Account > Add New.

Keep in mind that you can add a maximum of 5 additional Technogym ID.

What extra content can I access with my Technogym Unlimited Membership?


With your 29 €  per month Technogym Unlimited Membership you can further boost your training experience on Technogym Ride with:

  1. Trainers: biking classes with the best professional riders, based on both slope and power classes;
  2. Rouvy membership: completely integrated in your training experience;
  3. Strength: total body workouts to add to your training routines;

All training options which will be added on top of the already available free training content on your Technogym Ride:

  1. Custom: profile based training programs with specific target goals;
  2. Outdoors: virtual bike routes with real slopes and lengths;
  3. Programs: training formats lasting several weeks that provide power training following a schedule of 3 sessions per week.

How can I verify if my subscription is active?

You can check the status of your subscription directly in your Private Area on Technogym Ride, by going to:

Settings > Family > My Subscription.

How can I manage the members belonging to my Family Account?

Within your Family Account you can register up to 6 users (including the Admin), each of them will have the opportunity to have fun training in a personalized way.

Any profile in your Family Account can add a new member, but only the Administrator is allowed to remove it (keep in mind that the Administrator is the first Technogym ID you have logged in on your Technogym Ride).

When your Technogym Ride is in stand-by mode, you can add a new user by simply pressing the "+" button. Instead, from Technogym Live main interface, you can add or delete a family member by pressing Settings > Family > Manage account > Add new/remove.

How can I change the administrator account on my Technogym Ride?

In order to change the administrator of your Family Account, you have to completely reset your Family Account. You can do it by pressing for about 5 seconds the volume button on the bottom right corner of your Technogym Live interface. Then you can access the hidden menu by typing in the password 2406. Then tap 'General settings' and under 'Family account' section you can find  'Reset family account''.  From now on, the first Technogym ID you will insert will be considered your new administrator profile. At the same time, remember that with this procedure also the other members of your Family Account have been permanently removed, therefore, you will have to add them again.

How can I calibrate the torque meter?

It's suggested to calibrate the torque meter of Technogym Ride every 6 months, here's how to do that:

  • Press the setting button on the bottom left corner of your Technogym Live interface;
  • Access the "General" section and search "Torque meter calibration";
  • Click the button "Start Calibration" and you will access the calibration page;
  • Now, you will be required to pedal for 10 seconds to a cadence of at least 100 RPM. You just need to start pedalling to begin the test;
  • The yellow bar will show you the elapsed and remaining time. Stop pedalling and wait few seconds the calibration loading.

In order to have a more precise calibration, it's recommended to do the calibration at the end of your workout.

Connections
Can I use Bluetooth devices on Technogym Ride?

Yes, Technogym Ride is equipped with Bluetooth 4.0. You can connect your earphones, speakers and heart rate device.

Which heart rate monitors are compatible with Technogym Ride?

You can connect all the HR monitors which use the Bluetooth connection as well as the ones using the Ant+ connection.

Can I use my Apple watch as a heart rate monitor?

Yes. You can connect your Apple Watch to your Technogym Ride to monitor your heart rate during your performance by connecting it through the black panel with represented the NFC icon on it (the one with the white shape). Then, you will be guided step by step during the process.
For a more detailed overview, check here.

Can I connect my Garmin?

Yes, you can connect your Garmin from the main Technogym Live interface > Press on Bluetooth icon located at the bottom right > A new connection panel will open > Press on "Read from the sensor".
For a more detailed overview about external device connections, read here.

What kind of earphones can I connect?

Technogym Ride comes with two integrated speakers.
Any earphones with a standard 3.5 mm connector can be plugged into the screen and also wireless Bluetooth earphones are compatible.
To check how to connect your wireless Bluetooth earphones to your Technogym Ride, you can read this article.


Can I mirror my smartphone's content to the HD screen on my Technogym Ride?

Yes, you can activate your mirroring function and project your favourite content from your mobile phone to the HD screen of your Technogym Bike. Mirroring can be possible using Chromecast or other mirroring-compatible devices or with a simple HDMI cable (look here to double check).

The steps are as it follows:

  • Connect your smartphone to your Technogym Ride through your Chromecast device or with the HDMI cable (for Apple devices, the HDMI cable requires an adaptor);
  • Go to "Apps" section from the main Technogym Live interface;
  • Press on "External Input" and check if your device is properly connected. If the connection has been successful now you can see the mobile's screen projected on your Technogym Ride's display.


Features
What is TNT?

TNT is the Technogym work out method developed by the best physiologists and trainers in the world, based on the most effective training methods for cyclists. Based on a test that identifies the anaerobic threshold, a training plan is developed, subdivided into three phases: basic, development and refining, in which the pedaling pace and power variations are designed to guarantee the improvement of all the qualities needed to improve your performance on the road.

How long does TNT last?

TNT lasts a total of 18 weeks and is comprised of three phases, each lasting six weeks: Preparation, Development and Transition.

What happens if I skip a TNT session?

If you "skip" a TNT session because you did not have the time, you can always resume from the session you missed as soon as you can. If, on the other hand, you have substituted it with training on the road, you can move on to the next session.

What is the purpose of the Technogym FTP test?

The purpose of the Technogym FTP test is to calculate your FTP threshold.

Knowing your FTP is extremely fundamental, as it can accurately assess your current level of athlete.

The core of the test is structured in a 20 min time trial.

You will be asked to maintain a pace of about 75% of your power for the first 16 minutes, and then give it your all for the last 4 minutes. Before doing your test, it is advisable to warm up for at least 10 minutes, while at the same time, at the end of your test, we suggest you to do a 10 minutes cooldown. This will maximize your overall performance and will let you pass the test without any kind of injury.

Please keep in mind that the original FTP protocol developed by Allen & Coggan would require one hour and a half to perform the entire procedure, with all the warmup and cooldown. Considering that the test should be taken within a class context, we decided to reduce the timing of the warmup and cooldown to stay within a 45-minute threshold.

What does training at Constant Power mean?

This training method is the one used in the Programs, Cycling Trainer and Custom sections during which you must simply follow the RPM (pace) suggested on the display. The 'resistance' of Technogym Ride is automatically changed by the equipment depending on the programme training profile.

If you want to know more information about Technogym Ride Training Modes, feel free to check this this article

What does training at Constant Slope mean?

If you choose to train at constant slope, you can change the inclination of the road as you please at any time. The resistance that you will need to overcome will therefore depend on the slope percentage that you selected and by the gear you use, just as it occurs on the road.

If you want to know more information about Technogym Ride Training Modes, feel free to check this this article

Can I create training programmes autonomously?

Yes. You have the possibility to create your own training programs in 3 different ways.

1) By going to: Custom section > Create Your Own, an area of Technogym Live where you have the possibility to define multiple profiles of workout programs;

2) By integrating your trainings with the famous online platform Training Peaks;

3) Being followed by your Coach, who can also assign you programs through Training Peaks.

Learn more about the partnership between Technogym and TrainingPeaks by going in this article.

Can I listen to music on Technogym Ride?

On the Technogym Ride, you can now choose to listen to your favorite music. You'll be able to pick from a selection of the best musical HITs created by the Technogym.

Our playlists feature a selection of 4 musical genres (pop, house, rock, mix), each with 30 tracks that you can shuffle.

You can find all the informations related to the Technogym Playlists in this article.

What are the Power Zones

Once you have taken the test to identify the anaerobic threshold value (or after having entered the value manually), you can identify the training zones relative to this power. Specifically, the zones correspond to: Zone 1 (less than 55%); Zone 2 (between 56 and 75%); Zone 3 (between 76 and 90%); Zone 4 (between 91 and 105%); Zone 5 (greater than 105%).

Troubleshooting
Having troubles seeing your heart rate on your watch or on Technogym Ride?


This behavior could be caused by:

- How tightly you are wearing your watch on your wrist. Check your strap and if needed tighten it;

- Sweat might interfere with the tracking process of your heart rate device. Try to wipe some of the perspiration off. If neither of the above suggestions work, try to disconnect and reconnect your heart rate device.

 
To check step by step how to connect your smartwatch to Technogym Ride, read here.

How can I change the administrator account on my Technogym Ride?

In order to change the administrator of your Family Account, you have to completely reset your Family Account. You can do it by pressing for about 5 seconds the volume button on the bottom right corner of your Technogym Live interface. Then you can access the hidden menu by typing in the password 2406. Then tap 'General settings' and under 'Family account' section you can find  'Reset family account''.  From now on, the first Technogym ID you will insert will be considered your new administrator profile. At the same time, remember that with this procedure also the other members of your Family Account have been permanently removed, therefore, you will have to add them again.

Read more

I forgot my password for Technogym account

If you have forgotten the password of your Technogym Account (also known as your Technogym ID) you can set a new one by clicking here.

I already have a Technogym account and an active subscription but I cannot see the contents and training programs on my Technogym Ride?

Make sure that you have logged in into your Technogym Ride with the same Technogym ID in which your subscription is active (in case you have any doubts about on which account your subscription is active, you can double check on which email address we sent you the confirmation of the subscription payment).

we listen.
we care.

we code no stop.
Technogym Live v. 30.12.8
07/07/2022
Find your Precision Program directly on your Technogym Ride

If you activate a cycling program on Technogym App, you will find your Program's details directly in the tile Program of your Technogym Ride and you will be able to easily start your daily workout. Read more

Simplified users addition with QR Code

Add your user to Technogym Ride just scanning the QR Code using Technogym App. Read more

More accurate training measurements with the torque meter calibration

The calibration is suggested every 6 months and you can activate it from the settings. Read more

Check your recovery heart rate

Keep track of your hart rate frequency even after you finished the workout to check your recovery after the effort. Now Technogym Live will show you the data coming from the heart rate monitoring device also in the results screen to let you evaluate your recovery speed.

Find immediate support every time you need it

From the Settings panel you can open Technogym Support directly on the screen of your Technogym Ride and find lots of articles and FAQs to troubleshoot.

New Settings features

From the Setting panel you can now modify your time zone and reset your Family Account.

• Bug fixes and general improvements

Technogym Live v. 30.12.6
30/03/2022
New workouts summary

Check every detail of your completed workouts with a re-designed summary page.Heart Rate, Power Zones, Cadence and all the other parameters are now better represented with dedicated widgets to let you fully control and monitor your performances.

Disable high Heart Rate notifications

You can now manage if you want to get notified when your Heart Rate get to more then 90% of your Max Heart Rate. Go to Settings and disable the feature from 'Profile' section.

Major bug fixing and improvements

The training experiences of Outdoors and Trainers are now much more seamless.

Technogym Live v. 30.12.5
15/02/2022

With this software version of Technogym Live we release the new Technogym Ride!

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Technogym Ride
The first all-in-one bike. Jump on board and start pedaling with all the training experience available.
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